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About Broadband East Riding
Frequently asked questions
Better Broadband Scheme
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Interactive Map (external website)
The Glossary contains an A-Z listing of all the technical/jargon terms used on the website relating to broadband and mobile technology.
This is a wireless connection to the internet using mobile telephone signal. Mostly used when roaming with your phone or mobile device, but some computers can also connect to a mobile network.
An improved mobile internet technology which provides a faster connection than 3G.
Basic Broadband is defined as being at least 2Mbps (Megabits per second).
BDUK / Broadband Delivery UK
The government department responsible for the national campaign to roll out superfast broadband to 95% of the country by December 2017. Find out more at
Broadband Delivery UK (external website)
Broadband East Riding
The title refers to the superfast broadband programme here in the East Riding. For more information, visit the
BT and BT Openreach
BT (British Telecommunications) is a commericial company, BT Openreach look after the fibres, wires and cables that connect the country.
The time taken for data to be gathered and processed when downloading, uploading or streaming.
Bytes and bits
Bytes are a unit of memory or size of data. Usually you would count them in megabytes or gigabytes. These Bytes are stored in a series of 'Bits' (approx eights bytes to a bit), and these Bits are what measures the speed of your internet connection. For ease, think of bytes as the weight of your data, and the bits as the length it travels, thus, Megabits per second. This is why your data limit is valued by bytes (the weight of the data), but your broadband speed by bits (length travelled).
Cabinet / Street Cabinet / Green Cabinet
The majority of properties will be connected to the main telephone exchange via a street cabinet, these are normally green. Premises are connected to only one green street cabinet.
Cloud-based / The Cloud / Cloud Storage
Uploading to or accessing the 'cloud' in internet terms refers to an external physical server located elsewhere in the world, belonging to somebody else. There are many paid-for and free cloud storage services available, depending on the amount of data you wish to store, who you want to give access to and security features.
Data / Data Usage / data limit
Data refers to the amount of information you consume while online.
A modern word for Hardware. Devices are the gadgets and physical objects you use to access the internet, such as your mobile phone, tablet, Smart TV or laptop.
Download / Downstream
Using the internet requires both sending and receiving data. Downloading is when you receive data from the internet, for example, receiving an email or opening a website.
European Regional Development Fund (external website
Looks much like a regular phone jack, but is slightly wider. This port can be used to connect your computer to another computer, a local network, or an external cable modem.
Another term for superfast broadband. It refers to a broadband connection using fibre optic cables. Many Internet Service Providers call their superfast broadband package 'fibre broadband'.
Fibre optic cable
This is the use of a glass or plastic tube which sends network signals, rather than using copper cable. Fibre allows data to be sent at very high speeds and does not degrade over distance.
FTTC / Fibre to the cabinet
Provides high speed broadband services by deploying fibre optic cable to a street cabinet. The connection will usually continue via a copper cable to your home or office.
FTTC / Fibre to the Node
Provides high speed broadband services through a small network box, usually fixed on telegraph pole.
FTTP Fibre to the premise
Sometimes called fibre to the home. It uses fibre-optic cable to deliver high speed broadband services direct to homes and offices.
GB / Gigabyte
1,000,000,000 bytes / 1,000 megabytes
Hardware refers to the physical computer devices, such as mobile phone, tablets, laptops, Smart TV, etc. If your hardware is old or you have not downloaded recent updates it can affect your broadband speed.
A global network in which you can access websites and online services.
Internet Service Provider / ISP
Your internet service provider is whoever you choose to purchase a broadband contract from. There are many ISPs in the East Riding of Yorkshire, most of which can be found on the BT Openreach website.
MB / Megabyte
1,000,000 bytes / 1,000 kilobytes
Megabits per second – a measurement of the volume of data transferred. 1 Mbps = 1,000,000 bytes.
Mobile broadband / mobile internet
Various types of wireless internet beamed through mobile telephone signals, predominantly used by mobile phones. Services include G, 3G and 4G, depending on signal strength.
Not spot / Black Sport
A colloquial term for a geographic postcode area where customers do not have access to fixed line or wireless broadband.
Broadband East Riding is rolling out superfast broadband across the county in various stages called 'Phases'. Phase 1 is completed and connected 42,000 homes and businesses to superfast broadband. Phase 2 aims to connect a further 4,500 by December 2017. To find out more about the programme and which phase you are in, please visit the
Point to Point fibre FTTP – where individual fibres are taking from the point of handover to an individual premise i.e. from the street cabinet to the premise.
Hardware that passes information between your devices and the internet. Your router is usually plugged into your main telephone line, most are wireless enabled to give you WiFi access.
Offers two-way Internet access via satellites. Your computer, through a special satellite modem, broadcasts requests to a satellite dish that sits on top of your home or business. The dish then sends and receives signals from satellites that orbit above the equator.
Speed / Download Speed / Upload Speed / Broadband Speed
In the context of the Internet, speed refers to how fast a webpage loads, or an email sends, etc. It is measured in Mbps.
If you watch on demand TV and movies or listen to online radio, you are being sent a continuous stream of data and watching it in real time as it arrives, this is defined as "Streaming".
Superfast broadband has been defined by BDUK (Broadband Delivery UK) as being a connection of at least 24 Mbps (Megabits per second)
As technology advances, your devices may ask you to update. This downloads a newer version of software to your device.
Upload / Upstream
Using the internet requires both sending and receiving data. Upload (occassionally known as upstream) is when you send data to the internet, for example, sending emails, posting a picture on social media, etc.
A facility allowing computers, smartphones, or other devices to connect to the Internet or communicate with one another wirelessly within a particular area.
Any type of computer network that is not connected by cables of any kind.
East Riding of Yorkshire Council